Align Kitchens Brisbane upgrades printing services with Fuji Solutions Group’s latest Multi-Function Devices.As we approach the end of the year and the middle of the financial year, it’s an opportune time to reflect on how our Fuji Multi-Function Devices (MFDs) are serving our clients’ evolving needs.

Recently, we had the pleasure of speaking with Adam Bickford, Operations Manager at Align Kitchens Brisbane, about their experience with their new Fuji MFDs. Adam shared insights on the installation process, his favourite features, and how the devices have impacted daily operations.

A Seamless Installation Across Locations:

Adam emphasised the smooth and efficient installation process carried out by our dedicated technicians.


"The technician called me prior to arriving and ensured that every PC on the network was set up correctly, as well as giving us an excellent tutorial on how to use the new printer," he said. "We did this to two locations, and both were efficient, proving they have a great team of technicians throughout Brisbane."

This level of preparation and professionalism ensures minimal disruption for our clients and demonstrates our commitment to excellence across all locations.

Favourite Feature:

Self-Managed Usage ReportingWhen asked about the standout feature of their new Fuji devices, Adam praised the self-managed usage reporting.


"With the new setup, I am most happy with the self-managed usage reporting. It is a blessing not to have to receive calls from call centres to do this."
This feature saves time and simplifies operations, allowing Align Kitchens to focus on what they do best—delivering exceptional kitchen designs and installations.

Improved Business Operations and Service Excellence:

Align Kitchens has long been familiar with Fuji MFDs, but Adam noted several improvements with the newer model. From the faster page count and user-friendly interface to the speed of accessing settings, the devices have streamlined their day-to-day tasks.
"The service is already so much better," Adam shared. "A big thanks to Roman (FSG Account Manager, Roman Brittain) for his tenacity in converting me to the improved service that I was apprehensive about changing from what I thought wasn’t broken.

"At Fuji Solutions Group, we’re proud to provide not only the highest quality devices but also local, responsive service. Adam highlighted how quickly his calls were resolved and commended the team for ensuring he was always directed to the right person.

Thank you, Adam and the Align Kitchens Brisbane team, for sharing your positive experience with Fuji Solutions Group. We look forward to continuing our partnership and providing innovative solutions to support your business