Privacy
Privacy Policy
This Privacy Policy explains how Fuji Solutions Group collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring your privacy is protected in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
2. Information We Collect
2.1 Personal Information
We may collect:
- Name and contact information
- Company details
- Email address
- Phone number
- Information provided through our contact forms
- Service preferences and requirements
- Business technology requirements and usage patterns
- Print fleet management data
2.2 Technical Information
We automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website addresses
3. How We Use Your Information
We use collected information to:
- Provide and improve our services
- Communicate with you about our services
- Process your service requests
- Send you important updates and notifications
- Analyze and improve our website performance
- Manage your print fleet and technology services
- Monitor service performance and usage
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Fujifilm Business partners for service delivery
- Service providers who assist in our operations
- Technology partners for service implementation
- Legal authorities when required by law
- Partners to assist with your enquiry or service
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of data transmission
- Secure storage systems
- Access controls
- Regular security assessments
- Employee confidentiality agreements
- Secure data backup procedures
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- File a complaint with relevant authorities
- Request information about how your data is used
7. Print Fleet & Technology Data
We collect and process data related to your print fleet and technology services, including:
- Equipment usage statistics
- Service history
- Performance metrics
- Maintenance records
- This information is used to provide optimal service and support.
8. Website Data & Cookies
- Improve website functionality
- Analyze website traffic
- Customize user experience
- Remember user preferences
- Monitor website performance
- Enhance security
You can control cookie settings through your browser preferences.
9. Contact Us
For privacy-related inquiries, contact us at:
- Fuji Solutions Group
- 30 Palmer Place, Murarrie QLD 4172
- Email: info@fujisolutions.com.au
- Phone: 1300 998 600
10. changes to this policy
Please note:
- We may update this Privacy Policy periodically.
- Changes will be posted on this page with an updated revision date.
- Significant changes will be notified via email to our active clients.
